What is Itsuwa?
MISSION
A bright future will be created
through our services,
which connect people’s thoughts
and feelings.
Please let us know what you expect and what you wish for. We are constantly striving to improve the quality of our service so that we can create not only satisfaction as expected, but also excitement that exceeds expectations. We hope that this impression will be shared by everyone involved in our work, so they can enjoy a present full of smiles and happiness and a bright future. Please consult Itsuwa.
STYLE
Be a producer!
Daily challenges
Increase the value
Close cooperation
Make someone smile
Keep a promise
We look ahead to the evolution
of humanity and society
in the 22nd century.
We start what we can do.
Our society and our lives are currently undergoing a great deal of change. But what will the future look like? Changes that seem trivial in our daily lives. What kind of society will these changes create? What will society look like in the 22nd century, decades from now? What will have happened by then?
It may seem wildly improbable, but we are seriously considering it: Society, the economy, business, science and medicine, our lives and the global environment will all change. From small changes to big changes. We take the good and the bad in our stride. We are starting preparations now to determine how we, as a trading company, can contribute to society amidst change and support it in any way we can.
Our aim is to become a ’22nd-century company’.
For example, changes like this?
Life
Living
with Robots
Space travel becomes a common thing that anyone can go on / Fully automated driving leads to zero traffic accidents / Communication speeds go beyond 10G and still further
Science & Medicine
Cyborgification
is the norm
Cancer mortality rate will be zero / Migration to Mars will bring living space into space / Average human life expectancy will reach 120 years
Global Environment
The Destruction of Nature
and the Human Survival Crisis
Global warming is progressing and natural disasters are becoming more frequent / Food shortages due to reduced harvests / The extinction of wild animals is accelerating
Symbiosis, creation
and value chain
Stay tuned for
the ITSUWA Road to NEXT plan.
KNOWING
Market
savvy
ABUNDANCE
Extensive
product services
NEVER
GIVE UP
We are not
giving up!
DISTRIBUTION
Global
Distribution
OPERATION
POWER
Operational capability
KNOWING
Understanding the market
and the import/export situation
of each country.
To date, we have worked with a variety of distributors and manufacturers, building strong relationships with them. We handle a diverse range of substantial services and products, and our strong relationships with our partners enable us to quickly obtain a variety of product information. With our expertise, we can propose the best services and products to meet our customers’ needs. We are also well versed in the import/export situation in each country, enabling us to supply products and propose commercial opportunities from new regions and business models.
ABUNDANCE
A wide variety of products and services
with a focus on quality
We offer a wide range of products and services. We have a full range of products and services, and our quality assurance department provides superior quality products, whether sold by us or other companies. The department responds quickly to any product anomalies that may occur. We also provide guidance to our overseas suppliers to prevent recurrences and reduce the burden on our customers.
NEVER GIVE UP
Never give up.
Earnestly listen to requests
and propose the ‘best’ solution.
We believe that a good business transaction is one that makes the customer happy. We are sincere with our customers, understand their needs and offer the most suitable products and services, making full use of our network and expertise. We also take on the challenge of sourcing new products that our customers are looking for. Our aim is to ensure customer satisfaction through our speedy responses and attention to detail.
DISTRIBUTION
A distribution hub in each country connects the world.
Aiming for global distribution.
In Japan, we have six bases, including our head office in Osaka, as well as sales offices in Tokyo and Hiroshima and distribution centres in Higashi Osaka, Hyogo and Tochigi. We also have a follow-up system in place. We also have overseas offices in Hong Kong, Dongguan (China), Shanghai, Singapore, Manila, Bangkok, Hanoi and Ho Chi Minh City (Vietnam), as well as in the United States. Our aim is to distribute high-quality products and services on a global scale by leveraging the procurement channels and networks we have established.
OPERATION POWER
Operational skills
to help achieve objectives.
We have a proven track record of providing procurement and logistics services on behalf of major consumer electronics manufacturers since our establishment. We have the operational capability to handle all operations on behalf of our customers, from ordering and receiving parts and materials to import/export procedures, delivery date management, etc., until delivery to the customer’s production plant, and to promote the achievement of the objectives. We also promptly respond to customer support, delivery date adjustment, and quality response on site, as well as investigation and coordination of alternative product arrangements in the event of quality problems.
